You find your table and make a note of the table number and order at the bar area inside the cottage. I was meeting up with some friends and they had ordered already, so I went straight to the bar to order a cake and a cup of tea.
As I approached the staff member behind the counter, he was polite to begin with but that changed when I wasn't sure of the table number. He rolled his eyes and tutted at me and told me to point to the table were I was sat. I did so and was a little taken back. "Table 38 then? So what do you want?" I was a little shocked at the change in behaviour, and answered just as rudely with "lemon cake and apple crunch tea, please." We exchanged money and I sat back down with my friends and explained what had happened. They agreed with me, that he was rude.
When the cake came over by another member of staff, who was very polite. The cake was light, fluffy and really lemony and the buttercream was the just the right amount. It was a beautiful sponge with a tangy buttercream that I would definitely recommend.
When the waiter gave me my tea and cake, my friend ordered a
coffee in a cup rather then a mug. He said that its only one size as the coffee is from a machine. She said that should be fine. The rude staff member brought over the coffee with the receipt. Awkward to say the less, he mentioned the 'cup' situation and again shrugged it off and said "Its a machine, so yeah, nothing I can do." and simply walked off.
Overall, I would come in for the nicer staff members and the delicious pastries and cakes but this time, the rude member of staff really made the experience uncomfortable. There were other members of staff who were pretty nice, so it could be a one off.
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